Warranty Policy
We offer a 6-month warranty that protects you from manufacturer faults or defects. To initiate a claim, please follow these steps:
- Submit a Picture: Provide a clear image of the issue.
- Description: Include a detailed description of the problem.
- Review Period: Allow us 7 days to review your claim before we discuss the next steps for shipping or return.
Important Notes
- No Refunds for Misuse: We will NOT refund you if the item has been misused or altered in any way.
- Shipping Costs: We will not cover shipping costs for replacements.
- Lost or Stolen Items: We will not be held responsible for any jewelry that has been lost or stolen.
If you have any questions regarding our warranty policy, please feel free to contact us.